On the heels of Chat Translate, Direct Health introduces Chat Collaboration to enable providers to add colleagues to telemedicine consults with patients on the Direct Health platform.
AUSTIN, TEXAS— September 5, 2019 – Direct Health (now called Direct Health), a mobile telehealth company, today announced a new product feature that enables physicians to invite colleagues to participate in telemedicine consultations with patients. The new feature, Chat Collaboration, facilitates teamwork among physicians, enabling doctors to share their combined expertise and experience to enhance care delivery through telemedicine.
With Chat Collaboration, providers can connect with physicians for consults by performing a simple search of a colleague’s last name and city. If the colleague is a Direct Health user, the provider can immediately request a connection. Once the colleague approves the request, they appear in the provider’s contact list. Providers can send non-Direct Health users an invitation to join. All other chat participants are notified when a collaborating provider joins the conversation.
“Telemedicine delivers a tremendous amount of accessibility and convenience to patients but until now, provider collaboration on telemedicine platforms has been anything but convenient,” said Clint Phillips, founder and CEO of Direct Health. “Now, thanks to Chat Collaboration, physicians on the Direct Health platform have an easy way to securely collaborate with colleagues within the app, enabling their patients to realize the benefits of additional expert medical judgment and perspective.”
Chat Collaboration is the most recent of a number of enhancements to the Direct Health telemedicine platform, which can be downloaded in seconds and ready to use in only minutes. The platform includes a translating feature, launched in July, that enables providers to communicate with patients in 20 different languages. Messages sent by the provider appear in the patient’s inbox in the original language but can be translated to the patient’s own language with a tap.
About Direct Health
Direct Health is working to change how healthcare is delivered by recreating the doctor-patient relationship. With the secure messaging app, physicians and patients have the ability to connect via text, call, or video, from anywhere and on their schedule. This enables patients to chat with their doctor, vet, or therapist at any time, and clinicians to extend care and get paid without extra overhead or burdensome schedules. With over 20,000 doctors across all platforms, Direct Health is leading the way in the future of healthcare. For more information, visit http://www.medici.md.