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Miramont Admin
2023-10-03T15:57:17-06:00
Help Center
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For Patients
Getting Started
Get started using the Direct Health app.
A Little More About Us
How do I prepare for a virtual visit with Direct Health?
How to Get Connected
How-To Videos
What is a Direct Health consult?
Troubleshooting
Having an issue? Start here.
Login Difficulties
One-Click HD Video With Your Doctor
Patient Videos
Why do I see Direct Health when I want to FaceTime someone?
Features & Consultation
Things you can do in the app.
Can I get a prescription?
Exporting Your Visit
Features & Consultation Questions
Inviting Friends and Family
Making Changes to Your Account
Safety & Security
Payment & Billing
Get help with payment and billing.
Can I use my insurance?
How much does this cost?
How much does this cost? (South Africa)
I am about to meet with my doctor on Direct Health. Why is there a pending charge on my credit card?
I received a “Payment Method Issue” error
Patient Insurance Reimbursement
Payment Inquiries
For Providers
Getting Started
1) Clinical Use Cases
2) Importing Patients
3) Patient Awareness
4) Features
5) Overview
How To Setup Your Direct Health Profile
Mobile Application Links
Personal Summary Inspiration
Billing & Payment
Billing & Direct Deposit
I have a “Patient Payment Method Issue” error
Payment Options
Processing Fee Notice
Reimbursement
Why are my payments failing?
Features
Adjusting Your Consult Rate
Collaborating with Colleagues
Completing Your Profile
Doctor Videos
Ending a Consult
Entering ePrescribing Credentials
ePrescribing Medication
Exporting a Consult
How Consults Work
Importing Your Patients
Schedule a Message
Setting Your Availability & Away Message
Setting Your Response Time
Sharing and Uploading Files
Using Announce
Using Chat Translate
Your Waiting Room
Patient Awareness
Brand Kit
Importing Your Patients
Safety & Security
South Africa
United States
Additional Resources
Doctor Brochure (PDF)
Frequently Asked Questions
How do I get my practice found on Google (Google My Business)? How can I show my patients on Google that I am available for telemedicine and virtual visits?
Kareo: Finding your practice information
Testimonials
Why do I see Direct Health when I want to FaceTime someone?
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