Maybe you’re being forced to find a telehealth solution during the coronavirus pandemic. Everyone is practicing social distancing and many communities are under stay-at-home orders.

Your patients are worried about coming to your office even though you may have protocols in place to decrease the risk of exposure. But your patients still need care for non-COVID-19 conditions.

And you’re worried about how long you can keep your doors open with the decrease in patient visits.

With Direct Health you can add telemedicine to your practice quickly so you can keep seeing your patients. And it costs less than most answering services.

Paid for in a Day

With many practices struggling to stay afloat and having to furlough staff, the expenses are adding up. In addition to your staff, you have other operational expenses you still must keep up with.

But how many of those expenses bring direct revenue into your business?

By providing telemedicine visits with Direct Health, you can realize revenue as soon as you start using the app. The app is simple to use, with no special hardware or software needed.

Just download the Direct Health Doctor app on your smartphone, and after your medical credentials are verified by Direct Health’s team, you can invite your patients to see you virtually. All they have to do is download the Direct Health Patient app to have a visit with you.

Doctors using Direct Health usually charge around $45 per visit, so in just four virtual visits, Direct Health pays for itself.

Many patients don’t mind paying out of pocket for these visits as the cost is similar to their copays, and they can file for reimbursement with their insurance. But if you want to submit claims to insurance, Direct Health’s team can help you navigate the process.

Keep Your Practice Running

Even though patient volumes are down, you can keep taking care of your patients for their non-COVID-19 conditions.

Once your patient lists are uploaded to Direct Health, you can send information to help your patients during this crisis. Doctors are using Direct Health to send their patients helpful resources such as:

  • Signs and symptoms of COVID-19
  • Where to get tested for SARS-CoV-2
  • Mental health resources for isolated patients
  • Parenting guides for families of patients

And you can also send broadcast reminders to your patients on the importance of continuing to manage their chronic conditions.

These broadcasts will remind your patients you are there for them, and a visit with you is just a few taps away on their smartphone.

The New Normal

Suppose you used to see 24 patients a day before the pandemic. If you could see half of those patients virtually at $45 per visit, you would be bringing in $540 a day.

A typical month has 20 working days, so these virtual visits would bring in over $10,000 in revenue per month.

That’s a 70-fold return on investment with Direct Health. And you won’t have to purchase additional malpractice insurance for telemedicine, because Direct Health has you covered with a $1 million umbrella policy.

Interested in learning more about Direct Health? Contact us to schedule a demo or sign up now.


About the Author

Stephanie Kreml, MD is a former urgent care doctor and advises digital health and life science companies. Dr. Kreml also served as Chief Medical Officer for Accordion Health where she worked alongside data scientists to develop machine learning-based tools to enable healthcare organizations more effectively manage their patient populations.

She is an Advisory Panel Member for Dell Medical School’s Texas Health Catalyst program, enabling researchers to translate technologies into commercial healthcare applications. Prior to medical school, she held engineering positions with Motorola and Texas Instruments. Dr. Kreml received her Doctor of Medicine from Baylor College of Medicine and her Bachelor of Science in Electrical Engineering from The University of Texas at Austin.


About Direct Health

Direct Health is working to change how healthcare is delivered by recreating the doctor-patient relationship. With the secure messaging app, physicians and patients have the ability to connect via text, call, or video, from anywhere and on their schedule. This enables patients to chat with their doctor, vet, or therapist at any time, and clinicians to extend care and get paid without extra overhead or burdensome schedules. With over 20,000 doctors across the platform, Direct Health is leading the way in the future of healthcare. For more information, visit