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Patient Help Center
Patient Help Center
Miramont Admin
2023-02-22T18:37:34-07:00
Patient Help Center
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Getting Started
Get started using the Direct Health app.
A Little More About Us
How do I prepare for a virtual visit with Direct Health?
How to Get Connected
How-To Videos
What is a Direct Health consult?
Troubleshooting
Having an issue? Start here.
Login Difficulties
One-Click HD Video With Your Doctor
Patient Videos
Why do I see Direct Health when I want to FaceTime someone?
Features & Consultation
Things you can do in the app.
Can I get a prescription?
Exporting Your Visit
Features & Consultation Questions
Inviting Friends and Family
Making Changes to Your Account
Safety & Security
Payment & Billing
Get help with payment and billing.
Can I use my insurance?
How much does this cost?
How much does this cost? (South Africa)
I am about to meet with my doctor on Direct Health. Why is there a pending charge on my credit card?
I received a “Payment Method Issue” error
Patient Insurance Reimbursement
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